Job Description

Jangala is seeking a proven and inspiring Head of Programmes to lead our impactful and scalable internet connectivity initiatives in the UK and around the world. This role is pivotal in achieving Jangala’s ambitious goal of connecting underserved communities to the internet, empowering individuals and reducing the global digital divide. 

Our new Head of Programmes will oversee our existing and future connectivity projects, including the deployment of 5,000 Get Boxes in the UK to address the digital divide and our growing number of Big Box projects worldwide that connect essential education, health, and community resilience hubs.

About Jangala

Jangala is a humanitarian technology charity dedicated to designing and deploying connectivity technology that serves the world's most digitally-excluded people in education, health and emergency response settings. 

To date we have connected 100,000 people using our self-developed and open source Big Box and Get Box systems. As we graduate from pilot programmes and prototype products, our goal is to connect millions more by 2029 through reliable and secure connectivity solutions for our partners. Our deployment partners include UN agencies, major NGOs and local grassroots groups, and our work is supported by leading organisations including VMO2, the Lenovo Foundation and Arm. 

We are recognised for our innovation, winning the 2022 Clifford Chance SDG Award and the 2021 Cisco Global Problem Solvers Digital Inclusivity Prize. Our ambition is to become one of the world's leading providers of humanitarian technology.

Details of the role

As the Head of Programmes, you will play a central role in Jangala’s evolution at this important juncture, leading Jangala’s efforts to provide critical internet access to those who need it most. You will build and lead the partnerships with a wide range of delivery partners, from UK councils to the UN and major aid agencies, that will facilitate Jangala’s growing impact around the world, as well as lead a team dedicated to building efficient and insight-driven programmes. Your leadership will ensure the successful implementation of our connectivity initiatives, and help achieve Jangala’s ambitious impact targets providing meaningful connectivity worldwide.

Key responsibilities will include:

• Lead Jangala’s overall programme delivery, building partnerships across the UN, NGO and public sectors to deliver internet connectivity to millions of people by 2028 

• Ensuring that our programmes are high-quality and impactful, delivering meaningful connectivity by implementing our M&E frameworks and conducting first level impact assessment

• Working closely with our Strategy, Insights & Advocacy Lead to develop and implement our M&E frameworks, ensuring we are accurately measuring our impact

• Work closely with our Project Delivery Lead, assuring the robustness of our programmes, and due diligence process - including in high-risk environments subject to special regulations and sanctions

• Working to make our programmes accessible and scalable, so that they can serve both major organisations and grassroots partners in line with Jangala’s principles of universal accessibility 

• Act as Jangala’s Safeguarding Lead, managing overall responsibility for Jangala’s safeguarding responsibilities to the people we support

• Building and leading a high-performing programmes team, fostering a culture of innovation, collaboration, and accountability.

• Representing Jangala at key events, conferences, and meetings to enhance our visibility and opportunity for impact.

The person we're looking for

We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to lead programmes that help some of the world’s most excluded populations, we want to hear from you.

We’re looking for someone with:

• A proven track record in building programmes and  partnerships to deliver impact within the humanitarian, social impact, or technology-for-good sectors.

• A solid understanding of the humanitarian and/or development sectors, including the UN, major aid agencies

• The ability to manage complex, multi-stakeholder projects, at times in conflict and high-risk contexts

• Strong leadership skills, with experience managing teams and fostering growth and development.

• Excellent stakeholder engagement abilities, capable of building and maintaining relationships with a range of partners.

• A strategic mindset, able to develop and implement effective programme strategies to achieve ambitious goals.

Important details

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A meritocratic hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The starting salary for this role is £48,000-£55,000 per annum, with consideration for part-time arrangements.