Job Description

At St Pauls Advice Centre we fight poverty and injustice in the community by providing professional advice and equipping people with knowledge and skills so that they and access their rights and fulfil their obligations.

Our Vision is a thriving community where people feel secure knowing they have a good standard of life built on equality and justice.

Our Mission is to fight poverty and inequality in our community by providing professional advice and equipping people with knowledge and skills so they can access their rights and fulfil their responsibilities.

This is an exciting time to join our small team as we embark on several projects to increase our reach and impact in the community. Your role as a Debt Supervisor will include delivering Debt advice and Casework under the Money and Pension Service (MaPS) funded debt advice project and supervising our other debt advisers and workers.

MaPS’ core objective is to make free of charge debt advice available to more people who need it and ensuring the needs of people in vulnerable circumstances are met, whilst achieving best value for money.

You will have proven experience within a similar advisor role, and outstanding communication skills, both verbal and written. You will demonstrate a detailed knowledge of relevant law and practice and show empathy and understanding of the issues faced by our clients.  You will have experience of working in local communities, preferably in a bilingual context. You will also be able to show us that you have excellent problem solving, organisational and team working skills. 

We describe St Pauls Advice Centre as friendly, local and here to help – if that sounds like you too, we look forward to receiving your application.

We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:  

· Starting salary: £36,124 (NJC 26)

· Working hours: 35 hours per week

· Fixed term contract to 31st March 2026

· Annual Leave: 30 days full time equivalent (pro rata)

· Extra 3 days annual leave between Xmas & New Year

· Pension Scheme: 5% employers contribution

· Employee Assistance Programme

Closing Date: Monday 13th January 2025 at 4 pm

 Shortlisting will be on Tuesday 14th January and Interviews will be on Tuesday 28th January at St Pauls Learning Centre.

No CV’s or agencies please.