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Community Engagement Coordinator
sue ryder

Job Description

Be there when it matters

At Sue Ryder our aim is to transform the experience of everyone facing dying and grief in the UK. We want to help build a society that enables people from all communities to access the care and support that they need.

We are currently recruiting for a Community Engagement Coordinator to be based at Sue Ryder Sue Ryder Manorlands Hospice in Keighley.

About the role:

The Community Engagement Coordinator (CEC) will be responsible for increasing the reach of local palliative care and bereavement support services to all demographics of the local population.  The CEC will build connections and trust with the local population such as faith communities, communities of interest, communities of place as well as organisations and groups that support individuals who experience multiple disadvantages and/or inequality, for example, people who are homeless, refugees or from LGBTQIA communities.  The CEC will identify the needs of local people and barriers to them accessing palliative and end of life care and increase the diversity of community participation in Sue Ryder to help shape services that better meet individuals’ needs. The CEC will be embedded within the local community to bring the voice of those people into Sue Ryder and to help connect service users with people and organisations that can provide them with the right support in ways that meets their needs.

The Community Engagement Coordinator will work as part of the Wellbeing and Community Support Service, which is responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities. The CEC will do this by:

  • Engaging communities through a variety of community engagement, involvement, and empowerment techniques.
  • Raising awareness of Sue Ryder and the services offered by Sue Ryder in the local population so they can make informed choices.
  • Working collaboratively with local faith and community leaders, local organisations and other local groups and individuals to help shape palliative care and bereavement support services to better support the diverse needs of service users and those close to them.

About you:

To be successful in your application for the post of Community Engagement Coordinator, you must be able to demonstrate an ability to engage with diverse communities and have an understanding of health inequalities and barriers to people accessing health and social care.  You must also have the ability to proactively promote equity, diversity and inclusion.  Knowledge of the local area, including community and faith groups and local services and resources, would be advantageous.

You must be a car driver with access to a vehicle for work.

Additionally, you should be able to demonstrate:

  • Strong experience of networking and building positive relationships.
  • Ability to build trust with people from a wide variety of backgrounds and of different abilities through outreach work.
  • Be a supportive team player with strong interpersonal skills and the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
  • Ability to identify services and sources of support that already exist in the local community as well as gaps in provision.
  • Experience of directly involving people and communities in designing and delivering services (co-production).
  • Ability to gather, process, analyse and present qualitative data (people’s stories and case studies) and quantitative data (numbers and statistics) in reports and presentations to evidence gaps in service provision and examples of good practice.
  • Ability to talk sensitively and confidently about death, dying and loss.
  • Experience of working independently and remotely.
  • Ability to manage your own time and competing demands and meet agreed timescales.
  • Competent IT skills.

Our benefits:

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Corporate discount with hundreds of retailers and services
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.  We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.  Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive. 

We aim to give all candidates the opportunity to perform at their best during our recruitment and interview process so please let us know if you need any adjustments to be made. 

If you want more than just a job, we want you.

Join the team and be there when it matters.